The trusted, accurate knowledge foundation for the hybrid workforce.
Trusted by teams that keep complex systems running
Implicit is grounded AI built for technical content. It reads your manuals, tickets, and procedures, then returns cited answers your people and your AI agents can trust, from the same governed knowledge base.
Mission-ready maintenance knowledge for the crews keeping aircraft in the fight. Manuals, SOPs, and tribal knowledge at every maintainer's fingertips.
Explore
An AI knowledge layer purpose-built for Zendesk. Faster ticket resolution, faster agent ramp, and better internal search, all plugged straight into your environment.
Explore
Cited AI answers built from every product doc, ticket, and playbook your team has written, so support teams resolve complex issues with confidence.
ExploreYour people and your AI agents work from one trusted knowledge layer. Humans get cited answers they can act on with confidence, and AI agents reach the same governed knowledge over MCP and API. Both draw from the same source, so work moves faster without losing accuracy.
Bring every source into one searchable layer. Connect Zendesk, SharePoint, Notion, Slack, and many other tools. Add private content through file uploads, and pull in anything you reach over MCP or API. One place to ask, one place to look.
How Implicit Fits
Implicit sits between three categories of tools, and is the only one designed to deliver private, governed knowledge to both people and AI agents for technical work.
| Cross-app search |
Private content |
Cited answers |
Agentic AI |
Domain- tuned |
|
|---|---|---|---|---|---|
|
General AI
ChatGPT, Gemini, and similar
|
✕ | ✕ | ✕ | – | ✕ |
|
Knowledge tools
Glean, Guru, Notion, Confluence
|
✓ | ✓ | – | ✕ | ✕ |
|
Vertical platforms
Zendesk, Einstein
|
– | ✓ | – | – | – |
|
Implicit
implicit.cloud
|
✓ | ✓ | ✓ | ✓ | ✓ |
Free to start. No credit card. No hallucinations, ever.
Built for support, maintenance, and military teams.
