Ever wish you could talk to your knowledge base?
(and it would answer)
Grounded in the information you trust and built with the latest AI models, KnowledgeOS enables you to build no-code Virtual Experts that answer any operational or product question for customers, partners, and employees.
Elevate your knowledge base by connecting all content sources
Get the most out of your knowledge base. Connecting all of your documents and data sources* provides instant access to the most up-to-date information from your knowledge, allowing highly accurate responses to quickly resolve issues.
*Your documents stay private. Secure, isolated, and not used to train any model.
Knowledge Extractor
Captures and structures information from knowledge bases, documentation, support tickets, and forums.
Knowledge Graph
Organizes products, issues, documents, and their relationships for deeper understanding.
Graph + RAG
Ensures AI responses are contextually accurate using retrieval-augmented generation (RAG).
AI That Truly Understands Your Products & Issues
How Implicit Ensures Accuracy:
Extracts & Structures Knowledge
Converts unstructured data into a structured knowledge graph for precise AI responses.
Asks the Right Questions
Clarifies inquiries to ensure accurate answers.
Mimics Expert Thinking (CoT Reasoning)
Identifies key elements, retrieves relevant data, and generates structured responses.
Synthesizes Information
Summarizes content from multiple sources for reliable answers.
Automate taxonomy generation and data labeling
Organize your content and knowledge with automated taxonomy generation and data labeling to build a robust knowledge graph that delivers the same expert-level context as your most knowledgeable team members.
View your knowledge graph statistcis, entity relationships, and authoritative vs. ghost concepts and keywords at any time.
Receive a live view of the accuracy and freshness of your KB content
Content Analytics provides a complete lens into how your KB content is performing, including answer accuracy, usage trends, and diagnostics. Discover where your content and knowledge is strong, where it’s missing, and what’s driving behavior.
