IMPLICIT solutions

The Fastest Path From Fault to Fix, Implicit is Built for Defense MRO

Put every technical order, policy, procedure, fault log, and training manual to work inside a private, secure AI workspace.

Implicit turns disconnected sustainment data into mission-ready expertise.

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Technical Solution Graphic detailing how Implicit connects to your support ecosystem to supercharge your support workflows
THE CHALLENGE

Managing Complex MRO Information for Mission-Ready Aircraft

For federal aviation and defense sustainment organizations, keeping aircraft available is increasingly constrained by documentation and IT. Every sortie depends on maintainers navigating thousands of pages of technical guidance spread across multiple systems.

Defense MRO teams must handle:

    1. Massive volumes of technical documentation
    2. Distributed O-, I-, and D-level workflows
    3. Fragmented digital ecosystems
    4. Contested and low-bandwidth environments

As a result, these teams struggle with:

    1. Time lost searching instead of fixing (Airmen and Sailors can spend 20-40% of their day hunting through documentation)
    2. Inconsistent answers and distributed, undocumented team knowledge
    3. Limited trust in generic AI and search tools

1.

The Complexity of Modern Military Maintenance

THE SOLUTION

AI-Powered Knowledge Management & Virtual Experts for Federal & Defense MRO

  1. Implicit is an AI-driven Knowledge and Support Platform, built for Federal Defense and MRO sustainment. It ingests thousands of technical, complex documents (ie: technical orders, operating procedures, maintenance logs, training materials, sensor data, etc.), and converts them into a mission-ready knowledge graph.
  2. On top of that knowledge graph, Implicit delivers secure virtual experts that answer questions in plain language - always backed by the authoritative paragraph, figure, or fault tree. These assistants are designed for both training and opertional environments: from classroom simulators to live flight lines.

    Key Benefits of Implicit for Federal & Defense MRO

    Instant Access to Mission-Ready Maintenance Guidance

    Maintainers ask a question in natural language and get step-by-step instructions pulled directly from the right technical order, figure, or work card.

    Trusted, Explainable AI for Safety-Critical Tasks

    Every answer includes citations to the original technical source, helping operators validate guidance and maintain mission assurance.

    DDIL-Ready, Edge-Deployable Virtual Experts

    Containerized deployment supports disconnected or low-bandwidth environments with local processing and secure sync when connectivity returns.

    Reduced Time Spent Searching Documentation

    Cut the 20–40% of time currently lost to manual searches across PDFs, portals, and legacy IT systems.

    Support Across O-, I-, and D-Level Maintenance

    One knowledge layer serves flight line maintainers, intermediate shops, and depot engineers with role-specific context and workflows.

    Faster Qualification & Continuous Training

    Maintain Airmen and Sailors’ skills with interactive assistants that reinforce procedures, quiz on technical knowledge, and adapt to evolving mission needs.

    2.

    How Implicit Accelerates Readiness & Sustainment

    Why Not Build Your Own In-House AI Solution?

    1. Building and maintaining your own AI-enabled MRO knowledge platform sounds appealing, until you add up the cost, risk and time to operational impact.
    Data Structuring & AI Development

    Standing up an internal team to ingest, normalize, and continuously govern thousands of pages of technical data (then architect knowledge graphs, GraphRAG, and evaluation pipelines) requires specialized talent that is scarce and expensive. Most programs spend months just getting to a usable schema.

    Ongoing Maintenance & Model Training

    Defense environments demand more than a prototype demo. You must manage model drift, run bias and safety evaluations, align with cyber and accreditation standards, and keep up with changing technical orders. That becomes a permanent engineering burden, not a one-time project.

    Long Development Timlines & Talent Risk

    Custom development cycles can stretch across multiple fiscal years before maintainers see value, especially when integrating with legacy maintenance IT and DDIL environments. Staff turnover, shifting requirements, and accreditation hurdles further slow time to readiness impact.

    3.

    Why You Shouldn’t Build It Yourself

    Why Implicit Over Generic Chatbots, Search, or Ticketing Tools?

      1. Many organizations experiment with open LLMs, basic search, or generic service platforms. They’re useful for office work, but they break down quickly in defense sustainment. Why?
    Depend on Unstructured or Static Knowledge Bases

    They treat technical orders like regular PDFs, missing the relationships between systems, steps, cautions, and configuration states.

    Lack DDIL, IL5/6, and Traceability Requirements

    Cloud-only tools cannot operate at the edge or meet accreditation standards; many provide answers with no clear citation to an authoritative source.

    Struggle with Multi-System, Multi-Platform Ecosystems

    They’re not designed to reason over mixed aviation and maritime data, sensor feeds, and maintenance history in a single context.

    Prioritize Ticket Routing over Technical Depth

    Traditional ITSM and CRM systems optimize for workflow tickets, not for accelerating fault isolation and repair on mission-critical platforms.

    Why Implicit is Different

    Purpose-Built for Sustainment and MRO

    Grounded in technical orders, maintenance logs, and engineering data, not generic FAQs.

    Enterprise-Scale, Cross-Domain Deployment

    A single orchestration layer spans aviation and maritime assets, across 4,000+ aircraft and hundreds of afloat/ashore sites.

    Learn more about Implicit
    Explainable, Source-Backed Answers

    Maintainers see exactly which paragraph, figure, or data point informs every recommendation.

    Secure, Containerized Architecture

    Designed for IL4–IL6 environments, Zero Trust principles, and Navy/DoD-approved identity and logging.

    4.

    Prepare for the Future of Federal & Defense MRO

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